Due to issues with shipment damage and related claims with courier services, we do not accept liability for damage to lockers and oversized goods caused by this type of transport. For this reason, the decision to proceed with and complete the purchase, the transport risk, and all associated costs are borne exclusively by the buyer. By completing the purchase, the buyer agrees that they have understood and accepted these terms.
In cases where delivery is made via courier service, for both individual and business customers:
The courier delivers the metal lockers to the entrance of the building or as far as the vehicle can reach.
The buyer should arrange personnel for receiving and carrying the locker inside, as the courier delivers it to the address of the building due to the weight and size.
Metal lockers are delivered disassembled in their original factory packaging.
The buyer assembles them according to the included instructions provided with the lockers.
In cases where the purchase is made exclusively by business customers (companies, agencies, etc.) within the Belgrade city area:
If carrying inside the building, up stairs, between floors, or similar is required, please inform us before placing your order
about all relevant details (location, number of floors, etc.) so we can adjust the order or proforma invoice.
Services such as carrying inside, moving up floors, and assembly are charged separately.
When assembled metal lockers need to be delivered, we assemble them at our facility and then
deliver them already assembled and inspected to the buyer's address.
The buyer is required to ensure unobstructed access for our staff and the locker being brought in, taking into account the dimensions of the metal lockers.
In cases where entry is not possible or an obstacle prevents further carrying, the buyer assumes all further actions without the possibility of returning the metal locker or receiving a refund, as it is no longer possible to disassemble the metal locker without causing damage and return it to its original factory packaging and condition.
For this reason, it is very important that before purchasing assembled metal lockers, the buyer carefully checks whether the locker can be brought into the premises.